Terms of Service

Agreement to Terms

By accessing and using KloxVPN services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our VPN service, website, and mobile applications.

If you do not agree to abide by the above, please do not use this service. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting.

Service Description

KloxVPN provides Virtual Private Network (VPN) services that allow users to:

• Encrypt internet traffic and protect online privacy
• Access geo-restricted content and websites
• Secure connections on public Wi-Fi networks
• Browse the internet anonymously
• Connect multiple devices simultaneously

Our service is provided "as is" and we make no warranties regarding uptime, speed, or availability, though we strive to maintain the highest quality of service.

User Accounts and Registration

Account Creation

• • You must provide accurate and complete information when creating an account
• • You are responsible for maintaining the confidentiality of your account credentials
• • You must be at least 18 years old to create an account
• • One account per person; multiple accounts are not permitted
• • You are responsible for all activities that occur under your account

Account Security

• • Use a strong, unique password for your account
• • Do not share your account credentials with others
• • Notify us immediately of any unauthorized use of your account
• • We are not liable for losses resulting from unauthorized account access

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose a security risk to our service or other users.

Payment Terms and Billing

Subscription Plans

• • Monthly, annual, and multi-year subscription plans available
• • All prices are listed in USD unless otherwise specified
• • Prices are subject to change with 30 days notice
• • Free trial periods may be offered at our discretion

Payment Processing

• • Payments are processed by third-party payment processors
• • We accept major credit cards, PayPal, and cryptocurrency
• • Subscriptions automatically renew unless cancelled
• • You authorize us to charge your payment method for recurring fees

Refunds and Cancellations

• • Refunds are processed to the original payment method
• • Refund processing may take 5-10 business days
• • You can cancel your subscription at any time
• • Service continues until the end of your billing period after cancellation
• • No refunds for partial months or unused time after 7 days

Service Availability and Limitations

Service Uptime

• • We strive for 99.9% uptime but do not guarantee continuous availability
• • Scheduled maintenance may temporarily interrupt service
• • We will provide advance notice of planned maintenance when possible
• • Emergency maintenance may occur without prior notice

Connection Limits

• • Up to 5 simultaneous device connections per account
• • Unlimited bandwidth and data transfer
• • Server switching is unlimited
• • Connection speeds may vary based on location and server load

Geographic Restrictions

Our service may not be available in all countries due to local laws and regulations. Users are responsible for ensuring their use of VPN services complies with local laws.

Privacy and Data Protection

Your privacy is fundamental to our service. Please review our Privacy Policy for detailed information about:

• Our strict no-logs policy
• Data encryption and security measures
• Information we collect and how we use it
• Your rights regarding personal data

Intellectual Property Rights

Our Intellectual Property

• • KloxVPN name, logo, and branding are our trademarks
• • Our software, applications, and website content are protected by copyright
• • You may not copy, modify, or distribute our proprietary materials
• • You receive a limited license to use our service for personal use only

User Content

• • You retain ownership of content you transmit through our service
• • We do not monitor, store, or access your transmitted content
• • You are responsible for ensuring you have rights to transmit content
• • You must not transmit copyrighted material without permission

DMCA Compliance

We comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, please contact us with a detailed DMCA notice.

Disclaimers and Warranties

Service Disclaimers

Legal Compliance

• • Users are responsible for complying with all applicable laws
• • We do not provide legal advice regarding VPN usage
• • Some countries restrict or prohibit VPN usage
• • You use our service at your own risk and discretion

Technical Limitations

• • VPN connections may not work with all websites or services
• • Some streaming services actively block VPN traffic
• • Network performance may be affected by various factors
• • We cannot guarantee access to specific geo-restricted content

Limitation of Liability

Indemnification

You agree to indemnify and hold harmless KloxVPN, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• • Your use of our service
• • Your violation of these terms
• • Your violation of any third-party rights
• • Any illegal or unauthorized use of your account

Dispute Resolution and Governing Law

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

Dispute Resolution Process

Class Action Waiver

Where legally permitted, you agree to resolve disputes individually and waive the right to participate in class action lawsuits or class-wide arbitration.

Mobile App Terms (App Store Compliance)

App Store Terms

• • These terms apply to mobile apps downloaded from app stores
• • App store terms and conditions also apply to your app usage
• • App stores are not responsible for our app or service
• • Contact us directly for app-related support, not the app store

Device Requirements

• • Compatible devices and operating systems are listed in app stores
• • You are responsible for data charges from your mobile carrier
• • App functionality may vary based on device capabilities
• • Regular app updates may be required for optimal performance

In-App Purchases

• • Subscription purchases are processed through app stores
• • App store refund policies apply to in-app purchases
• • Manage subscriptions through your app store account settings
• • Subscription auto-renewal can be disabled in app store settings

Termination of Service

User Termination

• • You may cancel your account at any time through your account settings
• • Cancellation stops future billing but service continues until period end
• • You can request account deletion and data removal
• • Refunds are subject to our refund policy terms

Our Right to Terminate

Effect of Termination

• • All rights to use our service immediately cease
• • Outstanding fees remain due and payable
• • We may delete your account data after termination
• • Provisions regarding liability and disputes survive termination

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. When we make changes:

• We will update the "Last updated" date at the top of this page
• We will notify users via email for significant changes
• We will post a notice on our website and apps
• Changes become effective 30 days after notification

Miscellaneous Provisions

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and KloxVPN regarding the use of our service.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any right or provision of these terms will not constitute a waiver of such right or provision.

Assignment

We may assign our rights and obligations under these terms. You may not assign your rights without our written consent.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or government actions.