This page is for founders, agencies, and IT shops packaging Klox under their own name. It is not a consumer setup guide — end users still download your app build and press Connect.
Bitrock may appear in your stack — website, comments, installers, or admin tools. None of that replaces the VPN protocol or adds a secret "Bitrock mode" inside the tunnel.
We keep commercial facts upfront: consumer pricing reference is $2.83/month on the yearly plan with 7-day money-back on your first purchase; partner economics live on /white-label and /reseller.
White-label VPN partners often ask how Bitrock fits next to a branded Klox client. Short answer: branding, billing, and support are yours; the tunnel is still WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.
Looking for a reliable VPN?
KloxVPN — from $2.83/month. Apps for every device.
What Bitrock is in your stack
Store reviewers compare screenshots to real behavior. Mislabelled `Bitrock` strings are an easy rejection reason.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Document decisions in your runbook so marketing and engineering do not talk past each other.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Partners grep builds, store listings, and support macros for strings like `Bitrock`. That is a packaging question: does the name still ship, should it be renamed, or removed?
- 1Download the app from klox.app/download — not a random APK site.
- 2Sign in with the account you paid for.
- 3Press WireGuard. Wait for the connected state.
- 4If it fails, try OpenVPN. Still failing: note the network (hotel, campus, home) before you write support.
First successful connect
| Surface | Job | Lie | Failure |
|---|---|---|---|
| InstallBuilder packer | Wrap files into setup.exe and write uninstall | InstallBuilder is a timestamp or a catalog | old brand, old folder, wrong KB |
| Authenticode timestamp | TSA countersign at sign time; other essay | The stamp is the packer | Wrong macro, Friday status |
| Catalog (.cat) | Signed hash list for a file collection | A .cat is an InstallBuilder page | Panic KB, CatRoot lecture |
| Kernel / driver prompt | Driver-signing essay | Same as old InstallBuilder UI | Wrong macro, failed adapter |
| SmartScreen banner | Reputation on publisher and hash | Rebuild InstallBuilder deletes the banner | Disable-filter advice, next clone |
| AMD64 and ARM64 /download | Two Windows artifacts Klox consumer ships | This desk is the architecture picker | Wrong bits, not the packer |
| Cookie on klox.app | Site cookies | The installer is a cookie | See /cookie; neither is InstallBuilder |
InstallBuilder is the packer old. It is not a timestamp, a catalog, a driver signature, or SmartScreen.
— KloxVPN operator notes
Cloudflare Learning: What is a VPN?
Store vs tunnel
App Store screenshots and Play listing text are marketing surfaces. The tunnel handshake is engineering. Keep tickets separated.
Document which version removed or renamed `Bitrock` so SEO pages like this one stay truthful.
When users mention Bitrock
If a subscriber cites `Bitrock` in a ticket, clarify whether they mean your website, your installer, or a VPN error message.
When unsure, link to /white-label instead of improvising specs in sales email.
What the tunnel still does
You inherit server capacity, protocol maintenance, and core app updates from Klox infrastructure. You own front-line support and brand promise.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Do not promise features Klox does not ship — extra protocols, unlimited devices beyond plan limits, or compliance badges you cannot show.
Reseller and white-label paths differ; pick one story on your homepage.
Keep marketing, engineering, and support in one thread when `Bitrock` changes. Silent renames cause refund spikes.
Device cap
five devices per subscription is still enforced. Your pricing page should say so clearly.
Reseller and white-label paths differ; pick one story on your homepage.
Protocol choice
WireGuard first, OpenVPN fallback — same as consumer. Document that in partner FAQs.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Branding checklist around Bitrock
Confirm `Bitrock` still appears where you expect: installer metadata, about screen, support templates, and marketing site.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Keep /download logic in mind: consumer links on your domain should point to your build, not klox.app, unless that is intentional.
Document which version removed or renamed `Bitrock` so SEO pages like this one stay truthful.
If you rebrand, update every surface in one release when possible. Half-old names confuse users and app review.
Comments and CMS plugins
Some partners embed comment systems or CMS tools named `Bitrock`. That is website plumbing, not VPN configuration.
Run quarterly content audits on blog posts that mention `Bitrock` so partners do not contradict each other.
2FA and admin panels
Protect reseller panels separately. See admin 2FA checklist if you have not locked down logins.
Keep marketing, engineering, and support in one thread when `Bitrock` changes. Silent renames cause refund spikes.
Support scripts that work
Escalate tunnel failures to infrastructure. Escalate storefront or installer naming to your release manager.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Run quarterly content audits on blog posts that mention `Bitrock` so partners do not contradict each other.
When unsure, link to /white-label instead of improvising specs in sales email.
Ask: OS, app version, protocol, and whether Connect ever worked on another network. Only then dig into build strings like `Bitrock`.
Refund policy
Mirror 7-day money-back on your first purchase in your terms or explain differences in writing before checkout.
When unsure, link to /white-label instead of improvising specs in sales email.
Launch week
Use launch checklist so `Bitrock` questions do not land on day one.
Document which version removed or renamed `Bitrock` so SEO pages like this one stay truthful.
What not to promise
Run quarterly content audits on blog posts that mention `Bitrock` so partners do not contradict each other.
Point enterprise buyers to /trust-center for what Klox publishes today, then add your own policies honestly.
Store reviewers compare screenshots to real behavior. Mislabelled `Bitrock` strings are an easy rejection reason.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
White-label is speed to market with a proven tunnel — not a license to invent physics.
Competitor comparisons
Compare features you ship. Avoid review-farm copy; it ages badly and triggers store rejection.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Next step
Talk to sales via /white-label when you are ready to ship glass with your logo.
Store reviewers compare screenshots to real behavior. Mislabelled `Bitrock` strings are an easy rejection reason.
Release checklist when Bitrock appears in builds
Archive old screenshots so marketing does not resurrect retired strings.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Run smoke tests: install, connect WireGuard, switch to OpenVPN, sign out, reinstall.
Confirm billing pages still mention five devices and refund policy accurately.
Search your repo and CI artifacts for `Bitrock` before every store submission.
App review
Apple and Google reject inconsistent VPN claims. Keep copy aligned with actual protocols.
Document which version removed or renamed `Bitrock` so SEO pages like this one stay truthful.
Versioning
Tag builds that change `Bitrock` so support can map tickets to releases.
When unsure, link to /white-label instead of improvising specs in sales email.
Partner FAQ snippets
Reseller and white-label paths differ; pick one story on your homepage.
Store reviewers compare screenshots to real behavior. Mislabelled `Bitrock` strings are an easy rejection reason.
Q: Do we operate servers? A: You brand and support; infrastructure follows your Klox agreement.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Q: Where is pricing? A: You set retail; reference $2.83/month on the yearly plan only if you mirror consumer tiers.
Sales
Point enterprise buyers to /trust-center for published policies.
Reseller and white-label paths differ; pick one story on your homepage.
Reseller
Reseller program if you want volume without full white-label.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Long-term maintenance
Schedule quarterly reviews of strings like `Bitrock` across website, app, and support macros.
When Klox updates core apps, regression-test your branded build before wide release.
Keep a single internal doc listing approved product claims.
Collect user feedback on confusing labels — rename in the next release rather than debating in chat.
Train new support staff on tunnel vs branding tickets in the first week.
Branding
Run quarterly content audits on blog posts that mention `Bitrock` so partners do not contradict each other.
Contact
White-label for partnership questions.
Keep marketing, engineering, and support in one thread when `Bitrock` changes. Silent renames cause refund spikes.
Key Takeaways
Key takeaway: Bitrock is part of your brand or stack — not a new tunnel protocol. Klox white-label still ships WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.
Document naming decisions, split support tickets, and do not promise features the core app does not have.
Related Resources
Launch your branded VPN
KloxVPN — WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, $2.83/month on the yearly plan. 7-day money-back on your first purchase.
Explore white-labelFrequently Asked Questions
KloxVPN Team
Experts in VPN infrastructure, network security, and online privacy. The KloxVPN team has been building and operating VPN services since 2019, providing consumer and white-label VPN solutions to thousands of users worldwide.