What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.
By using KloxVPN's website, you consent to the use of cookies as described in this policy.
Types of Cookies We Use
Essential Cookies
Always ActiveNecessary for our website to function properly and cannot be disabled.
Purpose
- Website security and authentication
- Session management
- Load balancing
- Basic website functionality
Examples
- Login session cookies
- Security tokens
- Language preferences
- CSRF protection
Retention: Session-based or up to 30 days
Analytics Cookies
OptionalHelp us understand how visitors interact with our website by collecting anonymous information.
Purpose
- Website performance analysis
- User behavior insights
- Content optimization
- Error tracking and debugging
Examples
- Google Analytics (anonymized)
- Hotjar (user experience)
- Internal analytics tools
- Performance monitoring
Retention: Up to 2 years · Data: Anonymized
Functional Cookies
OptionalEnable enhanced functionality and personalization features.
Purpose
- Remember user preferences
- Personalized content
- Chat widget functionality
- Form auto-completion
Examples
- Theme preferences
- Language settings
- Recently viewed content
- Support chat history
Retention: Up to 1 year · Can be disabled
Marketing Cookies
OptionalUsed to deliver relevant advertisements and track campaign effectiveness.
Purpose
- Targeted advertising
- Campaign performance tracking
- Retargeting visitors
- Social media integration
Examples
- Google Ads
- Facebook Pixel
- Twitter Analytics
- Affiliate tracking
Retention: Up to 2 years · Can be disabled
How We Use Cookies
We use cookies for various purposes to enhance your experience and improve our service:
Website Functionality
- Maintain your login session securely
- Remember your language and region preferences
- Provide consistent user interface
- Enable shopping cart functionality
Performance & Analytics
- Analyze website traffic and usage patterns
- Identify and fix technical issues
- Optimize website performance
- Understand user behavior and preferences
Third-Party Cookies
Some cookies are set by third-party services that appear on our website. We work only with trusted partners who meet our privacy standards.
- Google Analytics: Website analytics and user behavior insights (anonymized data only)
- Payment Processors: Stripe may set cookies for secure payment processing
- Customer Support: Support forms and ticket systems may use cookies for session management and preferences
- Social Media: Social media buttons and widgets may set cookies
Managing Your Cookie Preferences
You have several options to control and manage cookies on our website:
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Accept only essential cookies
- Customize your cookie preferences
- Learn more about our cookie usage
Browser Settings
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and Site Permissions
Mobile Devices
- iOS Safari: Settings → Safari → Privacy & Security
- Android Chrome: Chrome Menu → Settings → Site Settings
Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for basic website operation.
Do Not Track & Privacy Signals
We respect privacy signals and provide multiple ways to limit tracking:
Do Not Track (DNT)
- • We honor DNT browser signals
- • Analytics cookies are disabled when DNT is enabled
- • Marketing cookies are automatically blocked
- • Only essential cookies remain active
Global Privacy Control (GPC)
- • Automatic opt-out from data sales
- • Limits targeted advertising
- • Reduces data collection
- • Complies with privacy regulations
As a VPN service focused on privacy, we minimize cookie usage and respect all privacy preferences by default.
Cookie Retention Periods
| Cookie Type | Purpose | Retention |
|---|---|---|
| Session Cookies | Deleted when you close your browser | Session only |
| Essential Cookies | Security and basic functionality | Up to 30 days |
| Functional Cookies | User preferences and settings | Up to 1 year |
| Analytics Cookies | Website performance and usage | Up to 2 years |
| Marketing Cookies | Advertising and campaign tracking | Up to 2 years |
Legal Compliance
Our cookie practices comply with major privacy regulations worldwide:
GDPR (European Union)
- Explicit consent for non-essential cookies
- Clear information about cookie purposes
- Easy withdrawal of consent
- Data minimization principles
CCPA (California)
- Right to know about data collection
- Right to delete personal information
- Right to opt-out of data sales
- Non-discrimination for privacy choices
Other Jurisdictions
We comply with ePrivacy Directive (EU), PIPEDA (Canada), LGPD (Brazil), Privacy Act (Australia), and other local privacy laws.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
- We will notify you of significant changes via email, website banner, or updated consent banner
- Changes become effective 30 days after notification
- You can always update your cookie preferences or contact us with questions
Contact Us About Cookies
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Data Protection Officer
[email protected]For GDPR and privacy regulation inquiries, cookie compliance and legal matters
We will respond to all cookie-related inquiries within 48 hours and provide assistance with managing your preferences.