Disclaimer

Legal disclaimers & service limitations

Important legal disclaimers, service limitations, and notices regarding the use of KloxVPN services. Please read carefully before using our service.

Last updated: January 20, 2025

General Disclaimer

IMPORTANT NOTICE

The information contained on this website and our VPN service is provided on an "as is" basis. To the fullest extent permitted by law, KloxVPN excludes all representations, warranties, obligations, and liabilities arising out of or in connection with our website and services.

KloxVPN makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.

Service Limitations

While we strive to provide the best VPN service possible, there are inherent limitations:

Network Performance

  • VPN connections may reduce internet speed due to encryption overhead
  • Connection quality depends on your ISP, location, and network conditions
  • Server availability and performance may vary by location and time
  • Some websites and services may block or restrict VPN traffic

Service Availability

  • We do not guarantee 100% uptime or uninterrupted service
  • Maintenance, updates, or technical issues may cause temporary outages
  • Third-party infrastructure failures may affect service availability
  • Government restrictions may limit service in certain regions

Content Access

  • We cannot guarantee access to specific geo-restricted content
  • Streaming services actively work to detect and block VPN traffic
  • Content availability changes frequently and is beyond our control
  • Some applications may not function properly with VPN connections

No Warranties

DISCLAIMER OF WARRANTIES

KloxVPN is provided "AS IS" and "AS AVAILABLE" without any representations or warranties, express or implied. We make no representations or warranties in relation to our service or the information on this website.

Service Quality

  • No warranty of uninterrupted service
  • No guarantee of specific connection speeds
  • No assurance of error-free operation
  • No warranty of compatibility with all devices

Information Accuracy

  • Website information may contain inaccuracies
  • Technical specifications subject to change
  • Pricing and features may vary by region
  • Third-party information not guaranteed

Limitation of Liability

LIABILITY LIMITATIONS

In no event shall KloxVPN, Secuno LLC, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Excluded Damages

  • Business losses: profits, revenue, contracts, goodwill, reputation
  • Data & information: loss, corruption, cost of substitute services
  • Consequential damages arising from service use or inability to use

Maximum Liability: Our total liability to you for all damages shall not exceed the amount paid by you for the service during the 12 months preceding the claim.

Third-Party Services & Links

Our website and service may contain links to third-party websites, services, or resources that are not owned or controlled by KloxVPN.

External Links

  • We have no control over third-party websites or services
  • We do not endorse or assume responsibility for third-party content
  • Third-party terms and privacy policies apply to their services
  • Links are provided for convenience only

Payment Processors

Payment processing handled by third-party providers (Stripe). Their terms apply. We are not responsible for payment processing issues. Refund policies may vary by payment method.

App Stores

App store terms apply to app downloads. In-app purchases subject to app store policies. App store refund policies may differ from ours. We are not responsible for app store-related issues.

Technical Disclaimers

Security Limitations

  • VPN cannot protect against all security threats
  • Device security remains user responsibility
  • Malware and phishing protection not included
  • End-to-end encryption depends on destination sites

Compatibility Issues

  • Some applications may not work with VPN
  • Banking and financial apps may block VPN traffic
  • Gaming performance may be affected
  • Video calling quality may be reduced

Force Majeure

KloxVPN shall not be liable for any failure to perform or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

Natural Events

  • Natural disasters and extreme weather
  • Earthquakes, floods, fires, storms
  • Pandemics and health emergencies
  • Other acts of nature

Human Events

  • War, terrorism, civil unrest
  • Government actions and regulations
  • Internet infrastructure failures
  • Cyber attacks and security breaches

Changes to This Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting on our website.

  • We will update the "Last updated" date and may notify users of significant changes
  • It is your responsibility to review this disclaimer periodically for changes

Contact Information

If you have any questions about this disclaimer or need clarification on any points, please contact us:

General Inquiries

[email protected]

WhatsApp, Call, SMS: Available 24/7

Legal Department

[email protected]

For legal and compliance matters, liability and disclaimer questions

We will respond to all legal inquiries within 5 business days, or sooner as required by law.