This page is for founders, agencies, and IT shops packaging Klox under their own name. It is not a consumer setup guide — end users still download your app build and press Connect.
We keep commercial facts upfront: consumer pricing reference is $2.83/month on the yearly plan with 7-day money-back on your first purchase; partner economics live on /white-label and /reseller.
Promtail may appear in your stack — website, comments, installers, or admin tools. None of that replaces the VPN protocol or adds a secret "Promtail mode" inside the tunnel.
White-label VPN partners often ask how Promtail fits next to a branded Klox client. Short answer: branding, billing, and support are yours; the tunnel is still WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.
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KloxVPN — from $2.83/month. Apps for every device.
What Promtail is in your stack
Store reviewers compare screenshots to real behavior. Mislabelled `Promtail` strings are an easy rejection reason.
It is not a request for a new protocol. Klox white-label ships the same four-protocol core consumers get.
Document decisions in your runbook so marketing and engineering do not talk past each other.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Document which version removed or renamed `Promtail` so SEO pages like this one stay truthful.
- 1Skim the diagram above.
- 2Do the numbered steps once on your real network.
- 3Use the FAQ if a sentence was too long.
- 4Follow one related article — not ten tabs.
How to read this page
Store vs tunnel
App Store screenshots and Play listing text are marketing surfaces. The tunnel handshake is engineering. Keep tickets separated.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
When users mention Promtail
If a subscriber cites `Promtail` in a ticket, clarify whether they mean your website, your installer, or a VPN error message.
Store reviewers compare screenshots to real behavior. Mislabelled `Promtail` strings are an easy rejection reason.
What the tunnel still does
You inherit server capacity, protocol maintenance, and core app updates from Klox infrastructure. You own front-line support and brand promise.
Store reviewers compare screenshots to real behavior. Mislabelled `Promtail` strings are an easy rejection reason.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Regardless of brand paint, the client wraps traffic the same way: encrypted tunnel to your chosen server, DNS through the tunnel when configured, kill switch optional per platform.
Keep marketing, engineering, and support in one thread when `Promtail` changes. Silent renames cause refund spikes.
| Crop | Desk | Next move |
|---|---|---|
| Promtail in a listing or helper | Packaging / white-label | Strip, rename, or leave |
| Handshake / Connecting | Consumer app | Swap protocol once |
| Store metadata lag | Console + binary | Edit listing after rebuild |
| Cafe destinations visible | VPN tunnel | Connect. Not a string rename |
Device cap
five devices per subscription is still enforced. Your pricing page should say so clearly.
Keep marketing, engineering, and support in one thread when `Promtail` changes. Silent renames cause refund spikes.
Protocol choice
WireGuard first, OpenVPN fallback — same as consumer. Document that in partner FAQs.
Run quarterly content audits on blog posts that mention `Promtail` so partners do not contradict each other.
Branding checklist around Promtail
Confirm `Promtail` still appears where you expect: installer metadata, about screen, support templates, and marketing site.
Document which version removed or renamed `Promtail` so SEO pages like this one stay truthful.
When unsure, link to /white-label instead of improvising specs in sales email.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Run quarterly content audits on blog posts that mention `Promtail` so partners do not contradict each other.
Strip, rename, or leave. Those are the three moves. Inventing a dashboard is how you lie on a store listing.
— KloxVPN white-label notes
Comments and CMS plugins
Some partners embed comment systems or CMS tools named `Promtail`. That is website plumbing, not VPN configuration.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
2FA and admin panels
Protect reseller panels separately. See admin 2FA checklist if you have not locked down logins.
Reseller and white-label paths differ; pick one story on your homepage.
Support scripts that work
Escalate tunnel failures to infrastructure. Escalate storefront or installer naming to your release manager.
Run quarterly content audits on blog posts that mention `Promtail` so partners do not contradict each other.
Store reviewers compare screenshots to real behavior. Mislabelled `Promtail` strings are an easy rejection reason.
Never tell a user to edit Linux sysctls because a partner string appeared in a log — that is a different team.
Ask: OS, app version, protocol, and whether Connect ever worked on another network. Only then dig into build strings like `Promtail`.
Refund policy
Mirror 7-day money-back on your first purchase in your terms or explain differences in writing before checkout.
Store reviewers compare screenshots to real behavior. Mislabelled `Promtail` strings are an easy rejection reason.
Launch week
Use launch checklist so `Promtail` questions do not land on day one.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
What not to promise
No invented "Promtail encryption." No secret city counts. No SOC 2 badge unless you actually hold one.
Run quarterly content audits on blog posts that mention `Promtail` so partners do not contradict each other.
White-label is speed to market with a proven tunnel — not a license to invent physics.
Document which version removed or renamed `Promtail` so SEO pages like this one stay truthful.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Competitor comparisons
Compare features you ship. Avoid review-farm copy; it ages badly and triggers store rejection.
Document which version removed or renamed `Promtail` so SEO pages like this one stay truthful.
Next step
Talk to sales via /white-label when you are ready to ship glass with your logo.
When unsure, link to /white-label instead of improvising specs in sales email.
Release checklist when Promtail appears in builds
Archive old screenshots so marketing does not resurrect retired strings.
Update release notes if `Promtail` is user-visible.
Run smoke tests: install, connect WireGuard, switch to OpenVPN, sign out, reinstall.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Store reviewers compare screenshots to real behavior. Mislabelled `Promtail` strings are an easy rejection reason.
App review
Apple and Google reject inconsistent VPN claims. Keep copy aligned with actual protocols.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Versioning
Tag builds that change `Promtail` so support can map tickets to releases.
Store reviewers compare screenshots to real behavior. Mislabelled `Promtail` strings are an easy rejection reason.
Partner FAQ snippets
When unsure, link to /white-label instead of improvising specs in sales email.
Q: Refunds? A: Honor 7-day money-back on your first purchase or publish your own policy clearly.
Keep marketing, engineering, and support in one thread when `Promtail` changes. Silent renames cause refund spikes.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Q: Where is pricing? A: You set retail; reference $2.83/month on the yearly plan only if you mirror consumer tiers.
Sales
Point enterprise buyers to /trust-center for published policies.
Keep marketing, engineering, and support in one thread when `Promtail` changes. Silent renames cause refund spikes.
Reseller
Reseller program if you want volume without full white-label.
Run quarterly content audits on blog posts that mention `Promtail` so partners do not contradict each other.
Long-term maintenance
When unsure, link to /white-label instead of improvising specs in sales email.
Collect user feedback on confusing labels — rename in the next release rather than debating in chat.
Document which version removed or renamed `Promtail` so SEO pages like this one stay truthful.
Run quarterly content audits on blog posts that mention `Promtail` so partners do not contradict each other.
When Klox updates core apps, regression-test your branded build before wide release.
Branding
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Contact
White-label for partnership questions.
Reseller and white-label paths differ; pick one story on your homepage.
Key Takeaways
White-label · Launch checklist · Download reference app
Document naming decisions, split support tickets, and do not promise features the core app does not have.
Key takeaway: Promtail is part of your brand or stack — not a new tunnel protocol. Klox white-label still ships WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.
Related Resources
Launch your branded VPN
KloxVPN — WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, $2.83/month on the yearly plan. 7-day money-back on your first purchase.
Explore white-labelFrequently Asked Questions
KloxVPN Team
Experts in VPN infrastructure, network security, and online privacy. The KloxVPN team has been building and operating VPN services since 2019, providing consumer and white-label VPN solutions to thousands of users worldwide.