This page is for founders, agencies, and IT shops packaging Klox under their own name. It is not a consumer setup guide — end users still download your app build and press Connect.
Scoop may appear in your stack — website, comments, installers, or admin tools. None of that replaces the VPN protocol or adds a secret "Scoop mode" inside the tunnel.
White-label VPN partners often ask how Scoop fits next to a branded Klox client. Short answer: branding, billing, and support are yours; the tunnel is still WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.
We keep commercial facts upfront: consumer pricing reference is $2.83/month on the yearly plan with 7-day money-back on your first purchase; partner economics live on /white-label and /reseller.
Looking for a reliable VPN?
KloxVPN — from $2.83/month. Apps for every device.
What Scoop is in your stack
Partners grep builds, store listings, and support macros for strings like `Scoop`. That is a packaging question: does the name still ship, should it be renamed, or removed?
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Document decisions in your runbook so marketing and engineering do not talk past each other.
It is not a request for a new protocol. Klox white-label ships the same four-protocol core consumers get.
Reseller and white-label paths differ; pick one story on your homepage.
- 1Skim the diagram above.
- 2Do the numbered steps once on your real network.
- 3Use the FAQ if a sentence was too long.
- 4Follow one related article — not ten tabs.
How to read this page
| Surface | Job | Lie | Failure |
|---|---|---|---|
| Scoop / Scoop JSON package | Pack files into .msix; Scoop JSON writes Apps and tiles | Scoop is MSI or NSIS | old scoop bucket, old PFN, wrong KB |
| MSI / Windows Installer | The other package; other essay | The .msix is an MSI database | Wrong macro, Friday status |
| NSIS packer | The other packer; other essay | The EXE wrapper is the Scoop | Wrong macro, Friday status |
| Catalog (.cat) | Signed hash list for a file collection | A .cat is an Scoop manifest Identity | Panic KB, CatRoot lecture |
| SmartScreen banner | Reputation on publisher and hash | Rebuild Scoop deletes the banner | Disable-filter advice, next clone |
| AMD64 and ARM64 /download | Two Windows artifacts Klox consumer ships | This desk is the architecture picker | Wrong bits, not the packer |
| Cookie on klox.app | Site cookies | The installer is a cookie | See /cookie; neither is Scoop |
Scoop is the Scoop JSON old. It is not MSI, NSIS, a catalog, or SmartScreen.
— KloxVPN operator notes
Cloudflare Learning: What is a VPN?
Wikipedia: Virtual private network
Store vs tunnel
App Store screenshots and Play listing text are marketing surfaces. The tunnel handshake is engineering. Keep tickets separated.
Run quarterly content audits on blog posts that mention `Scoop` so partners do not contradict each other.
When users mention Scoop
If a subscriber cites `Scoop` in a ticket, clarify whether they mean your website, your installer, or a VPN error message.
Keep marketing, engineering, and support in one thread when `Scoop` changes. Silent renames cause refund spikes.
What the tunnel still does
Keep marketing, engineering, and support in one thread when `Scoop` changes. Silent renames cause refund spikes.
Run quarterly content audits on blog posts that mention `Scoop` so partners do not contradict each other.
You inherit server capacity, protocol maintenance, and core app updates from Klox infrastructure. You own front-line support and brand promise.
Do not promise features Klox does not ship — extra protocols, unlimited devices beyond plan limits, or compliance badges you cannot show.
When unsure, link to /white-label instead of improvising specs in sales email.
Device cap
five devices per subscription is still enforced. Your pricing page should say so clearly.
When unsure, link to /white-label instead of improvising specs in sales email.
Protocol choice
WireGuard first, OpenVPN fallback — same as consumer. Document that in partner FAQs.
Document which version removed or renamed `Scoop` so SEO pages like this one stay truthful.
Branding checklist around Scoop
Confirm `Scoop` still appears where you expect: installer metadata, about screen, support templates, and marketing site.
Reseller and white-label paths differ; pick one story on your homepage.
Keep /download logic in mind: consumer links on your domain should point to your build, not klox.app, unless that is intentional.
Store reviewers compare screenshots to real behavior. Mislabelled `Scoop` strings are an easy rejection reason.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Comments and CMS plugins
Some partners embed comment systems or CMS tools named `Scoop`. That is website plumbing, not VPN configuration.
Document which version removed or renamed `Scoop` so SEO pages like this one stay truthful.
2FA and admin panels
Protect reseller panels separately. See admin 2FA checklist if you have not locked down logins.
When unsure, link to /white-label instead of improvising specs in sales email.
Support scripts that work
Escalate tunnel failures to infrastructure. Escalate storefront or installer naming to your release manager.
Document which version removed or renamed `Scoop` so SEO pages like this one stay truthful.
Store reviewers compare screenshots to real behavior. Mislabelled `Scoop` strings are an easy rejection reason.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Never tell a user to edit Linux sysctls because a partner string appeared in a log — that is a different team.
Refund policy
Mirror 7-day money-back on your first purchase in your terms or explain differences in writing before checkout.
Reseller and white-label paths differ; pick one story on your homepage.
Launch week
Use launch checklist so `Scoop` questions do not land on day one.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
What not to promise
Point enterprise buyers to /trust-center for what Klox publishes today, then add your own policies honestly.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
No invented "Scoop encryption." No secret city counts. No SOC 2 badge unless you actually hold one.
White-label is speed to market with a proven tunnel — not a license to invent physics.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Competitor comparisons
Compare features you ship. Avoid review-farm copy; it ages badly and triggers store rejection.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Next step
Talk to sales via /white-label when you are ready to ship glass with your logo.
Reseller and white-label paths differ; pick one story on your homepage.
Release checklist when Scoop appears in builds
Search your repo and CI artifacts for `Scoop` before every store submission.
Reseller and white-label paths differ; pick one story on your homepage.
Run smoke tests: install, connect WireGuard, switch to OpenVPN, sign out, reinstall.
Update release notes if `Scoop` is user-visible.
Run quarterly content audits on blog posts that mention `Scoop` so partners do not contradict each other.
App review
Apple and Google reject inconsistent VPN claims. Keep copy aligned with actual protocols.
Run quarterly content audits on blog posts that mention `Scoop` so partners do not contradict each other.
Versioning
Tag builds that change `Scoop` so support can map tickets to releases.
Keep marketing, engineering, and support in one thread when `Scoop` changes. Silent renames cause refund spikes.
Partner FAQ snippets
Q: Where is pricing? A: You set retail; reference $2.83/month on the yearly plan only if you mirror consumer tiers.
Q: Refunds? A: Honor 7-day money-back on your first purchase or publish your own policy clearly.
Q: Can we sell unlimited devices? A: Only if your commercial plan allows it; default is five devices.
Reseller and white-label paths differ; pick one story on your homepage.
Run quarterly content audits on blog posts that mention `Scoop` so partners do not contradict each other.
Sales
Point enterprise buyers to /trust-center for published policies.
When unsure, link to /white-label instead of improvising specs in sales email.
Reseller
Reseller program if you want volume without full white-label.
Document which version removed or renamed `Scoop` so SEO pages like this one stay truthful.
Long-term maintenance
Schedule quarterly reviews of strings like `Scoop` across website, app, and support macros.
Store reviewers compare screenshots to real behavior. Mislabelled `Scoop` strings are an easy rejection reason.
Keep a single internal doc listing approved product claims.
Collect user feedback on confusing labels — rename in the next release rather than debating in chat.
When Klox updates core apps, regression-test your branded build before wide release.
Branding
Document which version removed or renamed `Scoop` so SEO pages like this one stay truthful.
Contact
White-label for partnership questions.
When unsure, link to /white-label instead of improvising specs in sales email.
Key Takeaways
Key takeaway: Scoop is part of your brand or stack — not a new tunnel protocol. Klox white-label still ships WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.
White-label · Launch checklist · Download reference app
Document naming decisions, split support tickets, and do not promise features the core app does not have.
Related Resources
Launch your branded VPN
KloxVPN — WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, $2.83/month on the yearly plan. 7-day money-back on your first purchase.
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KloxVPN Team
Experts in VPN infrastructure, network security, and online privacy. The KloxVPN team has been building and operating VPN services since 2019, providing consumer and white-label VPN solutions to thousands of users worldwide.