Brand the app; the tunnel stays the same.

Account Deletion for a White-Label VPN (GDPR and Store Rules)

User requests deletion, App Store in-app rules, invoices you may retain, billing email vs tunnel identity, five-device revoke, and who deletes when the brand is not the operator.

KloxVPN Team
12 min readPublished 2021-01-18
Account Deletion for a White-Label VPN (GDPR and Store Rules)
Brand the app; the tunnel stays the same.

We keep commercial facts upfront: consumer pricing reference is $2.83/month on the yearly plan with 7-day money-back on your first purchase; partner economics live on /white-label and /reseller.

Account Deletion may appear in your stack — website, comments, installers, or admin tools. None of that replaces the VPN protocol or adds a secret "Account Deletion mode" inside the tunnel.

This page is for founders, agencies, and IT shops packaging Klox under their own name. It is not a consumer setup guide — end users still download your app build and press Connect.

White-label VPN partners often ask how Account Deletion fits next to a branded Klox client. Short answer: branding, billing, and support are yours; the tunnel is still WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.

Looking for a reliable VPN?

KloxVPN — from $2.83/month. Apps for every device.

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What Account Deletion is in your stack

Document which version removed or renamed `Account Deletion` so SEO pages like this one stay truthful.

Store reviewers compare screenshots to real behavior. Mislabelled `Account Deletion` strings are an easy rejection reason.

Partners grep builds, store listings, and support macros for strings like `Account Deletion`. That is a packaging question: does the name still ship, should it be renamed, or removed?

Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.

Run quarterly content audits on blog posts that mention `Account Deletion` so partners do not contradict each other.

WireGuard versus OpenVPN
Klox ships four protocols: WireGuard by default, OpenVPN when UDP fails.

    How to read this page

  1. 1Skim the diagram above.
  2. 2Do the numbered steps once on your real network.
  3. 3Use the FAQ if a sentence was too long.
  4. 4Follow one related article — not ten tabs.
Who holds the pile, what deletion does, who must click. Not a Klox DPA. Confirm the split in your contract.
PileWho usually holds itDelete meansRetain if
Login / account emailBrand (controller for accounts)Hash gone, reset dead, no sign-inOpen legal hold, rare
WireGuard / OpenVPN peersOperator / platformAll device slots revoked same shiftNever as a courtesy old
Invoices / MoR rowsBrand or MoR / processorUsually not fully erasedTax and accounting legal obligation
Support mailboxBrand inboxTicket closed; copy may remain in archiveComplaint, chargeback, abuse pack
App Store / Play billingApple or GoogleYou cannot erase their ledgerThey own the IAP record

Uninstall is not deletion. An invoice is not a tunnel log.

— KloxVPN operator notes

Cloudflare Learning: What is a VPN?

Wikipedia: Virtual private network

IETF RFC 8446 (TLS 1.3)

Mullvad FAQ: How do I delete my account? (competitor specimen)

Store vs tunnel

App Store screenshots and Play listing text are marketing surfaces. The tunnel handshake is engineering. Keep tickets separated.

Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.

When users mention Account Deletion

If a subscriber cites `Account Deletion` in a ticket, clarify whether they mean your website, your installer, or a VPN error message.

Store reviewers compare screenshots to real behavior. Mislabelled `Account Deletion` strings are an easy rejection reason.

What the tunnel still does

Reseller and white-label paths differ; pick one story on your homepage.

Do not promise features Klox does not ship — extra protocols, unlimited devices beyond plan limits, or compliance badges you cannot show.

Document which version removed or renamed `Account Deletion` so SEO pages like this one stay truthful.

Keep marketing, engineering, and support in one thread when `Account Deletion` changes. Silent renames cause refund spikes.

Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.

Device cap

five devices per subscription is still enforced. Your pricing page should say so clearly.

Keep marketing, engineering, and support in one thread when `Account Deletion` changes. Silent renames cause refund spikes.

Protocol choice

WireGuard first, OpenVPN fallback — same as consumer. Document that in partner FAQs.

Run quarterly content audits on blog posts that mention `Account Deletion` so partners do not contradict each other.

Branding checklist around Account Deletion

Keep /download logic in mind: consumer links on your domain should point to your build, not klox.app, unless that is intentional.

Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.

Confirm `Account Deletion` still appears where you expect: installer metadata, about screen, support templates, and marketing site.

If you rebrand, update every surface in one release when possible. Half-old names confuse users and app review.

When unsure, link to /white-label instead of improvising specs in sales email.

White-label branding versus the VPN tunnel
Your logo is packaging. The tunnel is still WireGuard, OpenVPN, OpenConnect, and Shadowsocks.

Comments and CMS plugins

Some partners embed comment systems or CMS tools named `Account Deletion`. That is website plumbing, not VPN configuration.

Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.

2FA and admin panels

Protect reseller panels separately. See admin 2FA checklist if you have not locked down logins.

Reseller and white-label paths differ; pick one story on your homepage.

Support scripts that work

Escalate tunnel failures to infrastructure. Escalate storefront or installer naming to your release manager.

Store reviewers compare screenshots to real behavior. Mislabelled `Account Deletion` strings are an easy rejection reason.

Run quarterly content audits on blog posts that mention `Account Deletion` so partners do not contradict each other.

Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.

Never tell a user to edit Linux sysctls because a partner string appeared in a log — that is a different team.

Refund policy

Mirror 7-day money-back on your first purchase in your terms or explain differences in writing before checkout.

Store reviewers compare screenshots to real behavior. Mislabelled `Account Deletion` strings are an easy rejection reason.

Launch week

Use launch checklist so `Account Deletion` questions do not land on day one.

Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.

What not to promise

No invented "Account Deletion encryption." No secret city counts. No SOC 2 badge unless you actually hold one.

Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.

Point enterprise buyers to /trust-center for what Klox publishes today, then add your own policies honestly.

Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.

Keep marketing, engineering, and support in one thread when `Account Deletion` changes. Silent renames cause refund spikes.

Competitor comparisons

Compare features you ship. Avoid review-farm copy; it ages badly and triggers store rejection.

Document which version removed or renamed `Account Deletion` so SEO pages like this one stay truthful.

Next step

Talk to sales via /white-label when you are ready to ship glass with your logo.

When unsure, link to /white-label instead of improvising specs in sales email.

Release checklist when Account Deletion appears in builds

Store reviewers compare screenshots to real behavior. Mislabelled `Account Deletion` strings are an easy rejection reason.

Archive old screenshots so marketing does not resurrect retired strings.

Search your repo and CI artifacts for `Account Deletion` before every store submission.

Run quarterly content audits on blog posts that mention `Account Deletion` so partners do not contradict each other.

Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.

App review

Apple and Google reject inconsistent VPN claims. Keep copy aligned with actual protocols.

Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.

Versioning

Tag builds that change `Account Deletion` so support can map tickets to releases.

Store reviewers compare screenshots to real behavior. Mislabelled `Account Deletion` strings are an easy rejection reason.

Partner FAQ snippets

Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.

Q: Do we operate servers? A: You brand and support; infrastructure follows your Klox agreement.

Q: Where is pricing? A: You set retail; reference $2.83/month on the yearly plan only if you mirror consumer tiers.

Reseller and white-label paths differ; pick one story on your homepage.

Q: Refunds? A: Honor 7-day money-back on your first purchase or publish your own policy clearly.

Sales

Point enterprise buyers to /trust-center for published policies.

Keep marketing, engineering, and support in one thread when `Account Deletion` changes. Silent renames cause refund spikes.

Reseller

Reseller program if you want volume without full white-label.

Run quarterly content audits on blog posts that mention `Account Deletion` so partners do not contradict each other.

Long-term maintenance

Keep a single internal doc listing approved product claims.

When Klox updates core apps, regression-test your branded build before wide release.

Schedule quarterly reviews of strings like `Account Deletion` across website, app, and support macros.

Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.

Document which version removed or renamed `Account Deletion` so SEO pages like this one stay truthful.

Branding

Branding checklist

Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.

Contact

White-label for partnership questions.

Reseller and white-label paths differ; pick one story on your homepage.

Key Takeaways

Key takeaway: Account Deletion is part of your brand or stack — not a new tunnel protocol. Klox white-label still ships WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.

Document naming decisions, split support tickets, and do not promise features the core app does not have.

White-label · Launch checklist · Download reference app

Launch your branded VPN

KloxVPN — WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, $2.83/month on the yearly plan. 7-day money-back on your first purchase.

Explore white-label

Frequently Asked Questions

No. Partner apps still use WireGuard, OpenVPN, OpenConnect, and Shadowsocks.

KloxVPN Team

Experts in VPN infrastructure, network security, and online privacy. The KloxVPN team has been building and operating VPN services since 2019, providing consumer and white-label VPN solutions to thousands of users worldwide.